Employee recruitment and retention is a major challenge impacting health care organizations across the country, especially in the home care industry.
As one of the largest health care organizations in Canada, SE Health is seeing a growing demand for care and service. To help ensure that everyone in all roles of the organization feel appreciated and supported, SE Health partnered with Caribou Healthcare Technologies (Caribou) – a Toronto-based company on a mission to end the caregiver shortage.
Together, SE Health and Caribou launched SE Rewards – a first-of-its-kind digital rewards program designed to recognize and reward staff for going above and beyond every day.
Through this project, SE Health and Caribou have:
- Improved staff engagement and satisfaction
- Created efficiencies in recognizing and rewarding staff behaviours and performance
- Increased the number and quality of staff referrals, and
- Enhanced leadership experience