Tuesday, March 26, 2024 (Bathurst, NB) – Vitalité Health Network, through its membership with the Coordinated Accessible National (CAN) Health Network, is deploying a digital platform to improve surgical outcomes for patients. The platform, created by Toronto-based SeamlessMD, guides patients before, during and after surgery. It has been proven to reduce readmissions and emergency department visits and shorten length of hospital stay.

SeamlessMD’s digital platform gives patients access to care plans on their phones, tablets, or computers, with empowering step-by-step guidance through automated workflows with reminders, education, progress tracking, and symptom monitoring, all thoughtfully curated by their healthcare team.

The platform not only benefits patients, but also enables health care providers and care teams to receive alerts, monitor patients remotely via dashboards, and access data from anywhere, enhancing decision-making and patient care efficiency.

SeamlessMD has been proven to reduce hospital readmissions by up to 89%, emergency department (ED) visits by 72%, and hospital length of stay by 1-5 days depending on the specialty. “Our collaboration with the Vitalité Health Network teams to improve health outcomes is a significant milestone towards improving patient care across New Brunswick,” said Dr. Josh Liu, CEO and Co-Founder, SeamlessMD. “We are committed to supporting patients across their surgical journey, ensuring every patient gets the right care at the right time.”

The digital care pathway platform will be available to patients undergoing surgery in the Surgical Suite of the Dr-Georges-L.-Dumont University Hospital Center, the Chaleur Regional Hospital or the Edmundston Regional Hospital.

“Developing a standardized, patient-centric navigation process will help increase patient satisfaction, prevent readmissions, shorten the length of stays and reduce ED visits. By innovating our care plan for patient navigation, we also aim to reduce costs and increase the volume of procedures”, indicated Dr. Natalie Banville, Senior Vice-President, Client Programs and Medical Affairs.

Vitalité will explore the use of SeamlessMD’s platform for patients undergoing hip, knee, colorectal and gynecological oncology surgery, with the support of the CAN Health Network – a federally funded national organization working to introduce more Canadian innovation into Canada’s health care system – and funding from the Department of Health.

“SeamlessMD is an incredible Canadian company that is transforming care for patients and health care providers across North America,” said Dr. Dante Morra, Founder and Chair, CAN Health Network. “CAN Health is proud to support this collaboration with Vitalité and looks forward to seeing the results this project has on the quality of, and access to, surgical care.”

“The partnership between Vitalité Health Network and SeamlessMD is yet another example of the success that our government’s CAN Health Network is bringing to the Canadian healthcare system,” said the Honourable Rechie Valdez, Minister of Small Business. “By connecting healthcare providers with organizations who are creating innovative healthcare solutions, CAN Health is building meaningful partnerships across the country that will help fill the gaps in our healthcare system and provide Canadians with a more efficient experience as they navigate healthcare.”



Vitalité Health Network is a regional health authority providing and managing health care and services in an area covering northern and southeastern New Brunswick.

The Network is the only Francophone managed organization of its kind in the country and has nearly 60 points of service providing a range of health care and services to members of the public in the official language of their choice. The care and services provided include Community and home-based care and services, Acute care (hospitals), Addiction and Mental Health Services, Public Health, Training and Research. The Network has close to 8,000 part-time and full-time employees, 598 physicians and nearly 400 volunteers.


SeamlessMD provides the leading Digital Care Journey platform for hospitals and health systems to engage, monitor and stay connected with patients across healthcare journeys. 3540+ clinical studies & and evaluations have shown SeamlessMD to improve the patient experience while reducing hospital length of stay, readmissions, and ED visits. Health systems such as Trillium Health Partners, SE Health, William Osler Health System, Sunnybrook, Grand River Hospital, St. Joseph’s Healthcare Hamilton, Nova Scotia Health Authority, and others use SeamlessMD to elevate the patient experience, improve outcomes and lower costs. Patients access digital care plans on their smartphones, tablets or computers and are guided via reminders, education, and progress tracking. Providers receive alerts, monitor patients and access analytics to deliver better care. SeamlessMD is directly integrated with EHRs such as Epic, Oracle Cerner, MEDITECH and others.


The CAN Health Network is a federally funded national organization working to introduce more Canadian innovation into Canada’s health care system. The Network works with Canadian health care operators, referred to as Edges, to identify their biggest challenges and match them with Canadian-made technology solutions. By partnering Canadian companies directly with health care operators, CAN Health enables these companies and their solutions to be rapidly validated, procured and scaled across the Network. To learn more about CAN Health, visit https://canhealthnetwork.ca/

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