Collaboration highlights the power of Canada’s innovation ecosystem to improve access and coordination of care for Canadians by scaling homegrown Canadian AI innovation across the national health system
July 2, 2026 (Oakville, ON) – MedMe Health, a Canadian digital health company whose AI-enabled platform powers pharmacy-based clinical care across thousands of sites nationwide, is joining the CAN Health Network through a commercialization project aimed at expanding access to pharmacy-led care and simplifying how Canadians book health services across the country.
This partnership addresses mounting pressures within Canada’s health care system, including rising demand for care, fragmented entry points for patients, and persistent workforce shortages that limit timely access to care. At the centre of this initiative is a shared vision of pharmacies as a “front door” to care, helping to redirect less urgent and non-urgent care to pharmacy clinics, reducing strain on emergency departments and family physicians while improving the patient experience.
Through the CAN Health Network project, MedMe is developing high-performance, scalable application programming interfaces (APIs) to integrate and deploy MedMe’s AI agents that automate pharmacy appointment booking and patient engagement across multiple access channels. The project also lays the groundwork for a flexible, future-ready infrastructure that can support additional digital channels and emerging capabilities, including MedMe’s existing and future AI agents as the pharmacy care landscape continues to evolve.
MedMe’s project builds on a foundation established earlier in the company’s journey. In 2024, MedMe received support from DIGITAL, including funding, collaboration opportunities and strategic innovation infrastructure that accelerated the advancement of AI capabilities layered onto its existing national pharmacy clinical service management platform. These AI agents automate many of the most manual, error-prone and administratively burdensome components of the clinical workflow from patient intake and appointment booking to documentation support, follow-up coordination and operational tasks. MedMe later participated in the Vector Institute’s HealthSpark initiative, where it further strengthened its AI capabilities and built relationships with leading health care organizations. Those connections ultimately led to the CAN Health Network project, focused on real-world validation and commercialization.
By modernizing how pharmacy services are coordinated and delivered, the collaboration is designed to produce measurable benefits for Canadians and the broader health system. Patients can access services more quickly and seamlessly across multiple channels, while improved coordination helps ensure care is delivered in the right setting. Strengthening pharmacy-based capacity also supports the redirection of appropriate non-urgent care, contributing to a more resilient and responsive healthcare system. For pharmacy teams, reducing manual and administratively intensive processes improves consistency and reliability while creating more capacity for meaningful patient interactions.
Together, the collaboration illustrates the strength of Canada’s health innovation ecosystem and how it works across the full lifecycle of a company – aligning funders, research institutions, health care organizations and networks – to help Canadian companies validate, commercialize and scale solutions that deliver meaningful impact in Canada’s health system.
Quotes:
“This project shows the power of connecting health care organizations with Canadian solutions to help solve some of the most pressing challenges in health care. It also demonstrates the importance of collaboration, and the strength of the broader Canadian innovation ecosystem to support made-in-Canada solutions, and improve patient care across the country and beyond.”
– Dante Morra, Founder & CEO, CAN Health Network
“Pharmacy care in Canada is at a turning point. As pharmacists take on a larger role in delivering clinical services, the systems around them need to evolve as well. At MedMe, we’re building AI capabilities that allow pharmacies to operate as intelligent care hubs — connected, responsive and able to serve as scalable access points within their communities. This CAN Health project allows us to deploy and scale that capability across one of Canada’s largest pharmacy networks. It’s a strong example of how Canadian innovation, supported by a national ecosystem, can be built here and scaled to strengthen care across the country.”
– Purya Sarmadi, Co-Founder & CEO, MedMe Health
