Bruyère Hospital is seeking a solution for navigating challenges with patient transitions from hospital to home, specifically a digital platform to facilitate this transition. The solution should ensure a more informed, supported, and coordinated journey for patients, families, caregivers, and healthcare providers alike, and the ability to pull data across the patient journey through integrated services.

Bruyère Hospital is posting this Call for Innovation to seek out qualified Canadian companies who can meet the desired outcomes. Bruyère Hospital and CAN Health reserves the right to not move forward with this project at its full discretion and in particular if there are no qualified Canadian companies that can reasonably meet the desired outcomes.

To qualify for a CAN Health project, the company must have its headquarters in Canada and/or the majority (>50%) of the company owned by Canadians and/or significant economic impact to Canada including a high Canadian job creation potential, >70% of contract value to Canada (for distributors of a non-Canadian solution), independent autonomy over business operations and product development (for subsidiaries, affiliates or distributors), current presence (office(s) and client(s)) and can benefit from the CAN Health Network. Priority will be given to companies that meet all eligibility criteria.

For more information on the Call for Innovation process and the commercialization projects funded by CAN Health Network, please refer to the FAQ page on the CAN Health Network website:

This opportunity is closed.
Problem Statement and Objective(s)

Problem Statement: Facilitating transitions from hospital to home while promoting independence is a significant concern within the Canadian healthcare system. Given the aging population, rising prevalence of chronic illnesses, difficulties in navigating the healthcare system and restricted access to specialized support services, the demand for effective post-hospital care is escalating. This demand is particularly pronounced with the incorporation of modern innovative technological support.

Objectives: By enhancing the efficiency of transitions and fostering independence, Bruyère aims to uphold their commitment to patient-centered care. This digitally-empowered home program should improve patient outcomes, elevate the experiences of healthcare providers within the circle of care, and support seniors that want to live independently within the community for as long as possible.

Desired outcomes and considerations

Essential (mandatory) outcomes
The proposed solution must:

Ensure Quality Discharge Planning 

  • The platform should provide clear next actions, education, and resources. All those that need to be informed, should be included in the process.

Smoother Transitions

  • The platform must give the right information at the right time for the right person, leading to the right actions. It should also ensure timely check-ins and follow-ups.

Connecting Across The Ecosystem

  • The platform should connect every health team, community support member, and caregivers involved in a person’s care in one place with one shared care plan.

Patient-centric Actionable Care Plans

  • Patients, families, and personal caregivers must be at the center of the platform, playing an active role in care. Patients are empowered through Privacy-by-Patient™.

Additional outcomes

  • Improve communication and collaborative experience among stakeholders 
  • Improved client and care partner experience
  • Improved referral partner experience
  • Improved system flow (Length of Stay (LOS) relative to Expected Date of Discharge (EDD), alternate level of care (ALC) days, avoidable Emergency Department (ED) visits/ readmissions)
  • Positive client outcomes (improved clinical scales, reduction in avoidable ED visits/readmissions, client with restorative potential achieve goals)
  • Decreased burden and enhanced wellness of caregivers

The maximum duration for a project resulting from this Challenge is: 12 months

Background and context

According to Canadian data, a significant portion of hospital readmissions is attributed to inadequate transition support, impacting patient outcomes and straining healthcare resources. Addressing this issue aligns with the Institute of Health Improvement (IHI)’s Quintuple Aim in healthcare—enhancing patient experience, improving population health, reducing costs, supporting the well-being of healthcare professionals, and supporting Diversity, Equity and Inclusion. By streamlining transitions and promoting independence at home, healthcare organizations not only fulfill their commitment to patient-centric care but also contribute to a more sustainable and efficient healthcare system.

This opportunity is closed.