Sinai Health is searching for a solution that leverages technology to automate and expedite the current manual, time-consuming, and error-prone process of agency staffing management, to improve both the employee and patient care experience, and reduce the otherwise avoidable costs incurred.

Sinai Health is posting this Call for Innovation to seek out qualified Canadian companies who can meet the desired outcomes. Sinai Health and CAN Health reserves the right to not move forward with this project at its full discretion and in particular if there are no qualified Canadian companies that can reasonably meet the desired outcomes.

To qualify for a CAN Health project, the company must have its headquarter in Canada and/or the majority (>50%) of the company owned by Canadians and/or significant economic impact to Canada including a high Canadian job creation potential, >70% of contract value to Canada (for distributors of a non-Canadian solution), independent autonomy over business operations and product development (for subsidiaries, affiliates or distributors), current presence (office(s) and client(s)) and can benefit from the CAN Health Network. Priority will be given to companies that meet all eligibility criteria.

For more information on the Call for Innovation process and the commercialization projects funded by CAN Health Network, please refer to the FAQ page on the CAN Health Network website: https://canhealthnetwork.ca/faq/

This opportunity is closed.
Problem Statement and Objective(s)

Problem Statement: Sinai Health is searching for a solution that leverages technology to automate and expedite the current manual, time-consuming, and error-prone process of agency staffing management, to improve both the employee and patient care experience, and reduce the otherwise avoidable costs incurred.

Objectives: Implementing an automated agency staffing management solution will alleviate some of the manual administrative burden on current employees who support this process which would free up clerks’ time, accelerate response times from agencies, and increase the chances of adequate staffing levels on a consistent basis due to interfaced information and advanced planning potential

Desired outcomes and considerations

Essential (mandatory) outcomes
The proposed solution must:

  1. Increase employee satisfaction by at least 20%
  2. Increase time savings by at least 5 hours per FTE per month
  3. Reduce staffing costs by at least 5%
  4. Increase the transparency (inspectability) of agency staffing data by 90%

Additional outcomes

There are no additional outcomes at this time.

The maximum duration for a project resulting from this Challenge is: 12 months

Background and context

Due to the increasing demand for healthcare workers in hospitals, which has only been exacerbated by the COVID-19 pandemic, several organizations (including Sinai Health) have become reliant on contracted staffing agencies to support their staffing practices.

The latter proves to be a time-consuming and error-prone, thereby costly process, especially when done manually. The isolated access to and uncaptured information contributes to delays in the securing of agency staffing, which could result in the decline of quality patient care. Sinai Health’s existing manual and disconnected methods are ineffective in providing a comprehensive solution.

To alleviate personnel of as many manual tasks assigned, lower burnout rates, and optimize available resources and staff at their disposal; an automated and integrated agency staffing management software would be ideal to save money and time. This would also increase staff satisfaction and retention, and ensure optimal staffing levels leading to improved patient care.

This opportunity is closed.