Trillium Health Partners (THP), THPS Solutions is seeking a cost-effective, and easily deployable solution to optimize their Holter monitoring process.
THP publie cet appel à l’innovation afin de trouver des sociétés canadiennes qualifiées qui peuvent atteindre les résultats souhaités. THP et le Réseau de santé CAN se réservent le droit de ne pas aller de l’avant avec ce projet à leur entière discrétion et en particulier s’il n’y a pas de sociétés canadiennes qualifiées qui peuvent raisonnablement atteindre les résultats souhaités.
Pour être admissible à un projet du Réseau de la santé CAN, la société doit avoir son siège social au Canada, être détenue en majorité (> 50 %) par des Canadiens, apporter des retombées économiques substantielles au Canada, notamment par un fort potentiel de création d’emplois canadiens par une part importante (> 70 %) de la valeur de ses contrats attribuée au Canada (dans le cas des distributeurs d’une solution non canadienne), par une autonomie en ce qui a trait à ses opérations commerciales et au développement de ses produits (dans le cas des filiales, sociétés affiliées ou distributeurs), par une présence actuelle (bureau[x] et client[s]) ainsi que par le recours au Réseau de santé CAN. La priorité sera accordée aux sociétés qui répondent à tous les critères d’admissibilité.
Pour obtenir plus de renseignements sur le processus d’appel à l’innovation et les projets de commercialisation financés par le Réseau de santé CAN, veuillez consulter la page FAQ du site Web du Réseau de santé CAN : https://canhealthnetwork.ca/faq/
Problem Statement: THP Solutions is seeking a solution to optimize their Holter monitoring process, reducing cost, resource intensity, time consumption, and their reliability on specialized human resources.
Objectives: Offer a flexible option to deploy Holter monitoring without the need for technical support to deploy the unit, and enhance the overall experience for both patients and healthcare providers.
Résultats Souhaités (obligatoires)
La solution proposée doit faire ce qui suit:
- Create an opportunity for revenue generation to sustain the use of monitoring equipment. (Achieve a minimum 10%-15% margin on fees generated from the use of the new monitoring equipment.)
- Enhance patient satisfaction with the Holter monitoring experience. (Attain patient satisfaction scores of over 85% in response to the question: “How satisfied were you with the Holter monitoring experience?”)
- Ensure high satisfaction among healthcare providers using the new Holter monitor. (Exceed provider satisfaction scores of 85% in response to the question: “Overall, how satisfied were you with using the new Holter monitor?”)
- Improve access to Holter monitoring services. (Ensure Holter monitoring is available within 24 hours of referral.)
- Provide prompt technical support for questions related to the technology or application. (Respond to technical inquiries within 2 hours during 7 am-7 pm; or within 2 hours of the next day if questions arise after hours.)
- Resolve technical issues related to defective products promptly. (Address technical support for any defective product within 24 hours of the issue being identified, providing either a resolution or a replacement monitor)
La durée maximale d’un projet résultant de cet enjeu est de 13 mois.
THP Solutions is a new virtual clinic, providing virtual care to residents in long-term homes, seniors living in their homes through the Community Paramedicine program, and those in the Mississauga community. As the clinic expands, it requires seamless referrals for Holter monitoring, a portable electrocardiogram (ECG) that continuously records heart activity to assess the risk of irregular heartbeats.
The existing Holter monitoring process at THP poses challenges in terms of cost, resource intensity, and time consumption, relying on specialized human resources for deployment. Patients must physically visit the hospital’s Cardiopulmonary Department, where a cardiology technician is required to deploy the unit. Subsequently, patients are required to wear the Holter device continuously for the study period, ranging from 24 to 72 hours. THP’s Holter monitoring capacity is constrained by the available monitors, each carrying a high replacement cost. Increased referrals from the Solutions Clinic would exert additional pressure on the limited Holter monitors and technical staff in the cardiopulmonary department.
In response to these challenges, THP Solutions is actively seeking innovative solutions to optimize the Holter monitoring process for the Solutions Clinic. An ideal solution would be cost-effective, of high quality, and easily deployable in the community and long-term care homes. Such a solution aims to alleviate the strain on services in the cardiopulmonary department, increase opportunities to deploy the monitor in settings outside of the hospital and with limited technical supports while enhancing the overall experience for both patients and healthcare providers while accommodating the growing demand for virtual care services.
